Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Bingley | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Bingley is a GPhC registered online pharmacy weight loss clinic serving Bingley and the surrounding area. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following personal and medical information:

• Full name, date of birth, and contact details (address, email, phone number)
• Medical history, current medications, allergies, and health conditions
• Consultation responses and weight loss questionnaire data
• Payment and billing information
• Prescription records and dispensing history
• Technical data such as IP address and browser type when using our website

We only collect data that is necessary to provide you with safe and effective pharmacy services.

2. How We Use Your Data

Your personal data is used for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions where appropriate
• To dispense and deliver medication — orders approved by our pharmacist are typically dispatched within 1 working day
• To communicate with you regarding your treatment, consultations, or account
• To maintain accurate and up-to-date patient records as required by pharmacy law
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To process payments securely

We process your health data on the legal basis of providing healthcare services and, where required, with your explicit consent.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including secure login and checkout processes
• Analytical cookies: Help us understand site usage so we can improve our services
• Preference cookies: Remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. However, we may share your information with trusted partners where necessary to deliver our services, including:

• Prescribing clinicians or independent prescribers who review your consultation
• Delivery and courier services for the safe dispatch of your medication
• Secure payment processors to handle transactions
• NHS systems or other healthcare providers where clinically necessary or legally required
• Regulatory bodies such as the GPhC, MHRA, or law enforcement if required by law

All third parties we work with are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidelines, or longer where required by law. Payment data is retained only for as long as necessary to fulfil legal and financial obligations.

6. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure. Access to patient records is restricted to authorised staff only.

7. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict how we use your data or object to certain types of processing. Where we rely on your consent to process data, you have the right to withdraw that consent at any time. If you believe your data has been handled incorrectly, you have the right to raise a complaint with the appropriate supervisory authority.

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Bingley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated from time to time. Please check back for the most current version.